Mayer Brown LLP is a leading global law firm with offices in 25 key business centers across the Americas, Asia, Europe and the Middle East. We are a collegial, collaborative and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realize their greatest potential.
If you enjoy working with team members whose defining characteristics are achievement, initiative, professionalism, responsiveness and adaptability, you may be the person we are seeking to join our Pricing and Legal Project Management department, in Chicago, as a Lead Process Analyst.
Design and implement process improvement and operational recommendations in local and global practice groups and support functions
Document current processes supporting the delivery of legal services, evaluate and assess current service delivery processes, skill requirements and resources and develop specific plans to improve business performance
Lead performance information needs analysis to identify and gather data in support of quality and performance benchmarking in assigned process projects
Document definitions and attributes of current processes using visual diagrams, process models, process maps or other tools as appropriate
Design new or improved legal service delivery processes based on analysis; and implement mechanisms to ensure ongoing process adoption and continuous improvement
Lead process improvement initiatives by employing effective project management techniques, disciplines and tools where appropriate
Assign and monitor team assignments; ensure quality of work products; facilitate project communications; develop and implement change management plans supporting new processes; and provide issue management administration
Collaborate with internal stakeholders within assigned legal practices, and with external clients on process, performance analysis and application of automation and technology to improve the efficiency and effectiveness of legal services delivery
Collaborate with internal functions such as IT, KM and LPM in the research, selection and integration of innovative technologies, automation and software solutions that integrate with the processes of the practice or business unit